Our client, a leading IT services company is currently seeking to hire a CRM Developer.
Responsibilities:
This CRM developer will work on the technical system enhancements and support the CRM systems handling.  This role will also be working on the group projects on marketing technologies and system integrations to enhance the customers O+O experience.
 

• Work closely with the Team Leader / Development Manager and the Business Units to be responsible for day-to-day system analysis, design, development, testing and system implementation
• Collect and understand user requirements and perform technical analyst and specification writing
• Manage issues that affect the daily running of the CRM system
• Coordinate with other teams on interdependencies (upstream systems) that relate to CRM Systems
• Manage projects and collaborate within and cross the wider IT teams
• Coordinate with delivery team to ensure smooth transition from project to ongoing support

Requirements:

• Degree holder in Information Technology, Computer Science or relevant discipline;
• At least 5 years of IT work experiences
• Previous relevant CRM development and support experience ideally from retail industry
• Knowledge and development experience on the following areas: Java/J2EE, Spring Boot, Web Service API, SQL, Oracle RDBMS, MySQL, Oracle PL/SQL, Redis, UNIX shell script, Microservice CI/CD, Kubernetes, Al Agent, Event Streaming
• Strong interpersonal skills with the ability to work in a team and independently
• Fluent in both written and spoken English and Chinese including Mandarin

Key Requirements:

• Ability to test APIs independently and report on exceptions (the ability to review code and identify root causes is a strong plus).
• Handle regression testing for monthly releases.
• Support UAT alongside BU, IT, and other teams.
• Potential to gradually take on production support tasks as their skills develop within the role.