IT Infrastructure Specialist
Hong Kong
location
Our Client a Commercial Bank is looking to hire IT Infrastructure Specialist.
Responsibilities:
- Responsible for the preparation and support the alignment of international offices’ corporate infrastructure and systems, as well as IT operation activities.
- Oversee the management and planning of infrastructure capacity based on growth projection & SLA results.
- Contracts renewal (including EUS devices, circuits, hardware & software, facilities maintenance renewal)
- Keep track of accurate inventory record
- Support periodical user profile review and audits related to system access control
- Develop and maintain IT policy, standard and procedures for various stages / deliverables throughout the IT infrastructure life cycle.
- Define quantitative measurement on quality of project and provide management visibility in the course of quality improvement.
- Perform quality control on project deliverables and monitor the progress of the projects.
- Streamline and optimize BAU IT infrastructure management activities, and continuously enhance internal control or process.
- Oversee the management of relevant IT infrastructure 3rd parties and outsourcing vendors.
- Coordinate and organize local drills at the Hong Kong Branch and overseas offices to support the Head Office's annual contingency and business continuity exercises.
- Prepare and provision required documentation and evidence to support Head Office and local audits.
- Standardize IT security frameworks across all regional networks.
- Coordinate and organize local drills at the Hong Kong Branch to support the Head Office's annual contingency and business continuity exercises.
- Collaborate with various team of Infrastructure, Applications, FMG, FP&C and Head Office.
- Collaborate with various teams in Overseas Offices and
- Able to facilitate cooperation among team members.
- Manage vendors and counterparts for external connectivity management.
- Collaborate with various stakeholders of BU/SU for testing, solution rollout, drills and problem resolution.
- Protect the Bank to ensure regulatory compliance
Requirement:
Business Knowledge
- Basic knowledge in various network & EUS products and BAU management
- Familiar with vendor management and inventory management
- Basic knowledge of relevant regulations and compliance standard
- Skills in identifying and managing risks associated with service delivery
- Ability to align service strategy with business objectives
- Skills in market analysis and understanding industry trends
Intellectual Capabilities
• Analytical Thinking & Problem Solving: Analyze problems, develop solutions and options
• Action planning: Develop detailed action plans; project into the future and plan activities in advance; coordinate own/others’ time, resources, workload
Interpersonal Skills, Adversity and Change Management
• Teamwork: Share experience and expertise with team members, understand group dynamics
• Communication: Express complex ideas succinctly and persuasively
• Proactive and with customer-oriented character.
• Proficiency in written and spoken Mandarin, Chinese and English.
• Higher Certificate / Diploma or equivalent, preferably degree holder in Information Technology, IT Security or Computer Science
• At least 5 years’ experience with IT background, preferably with exposure in vendor management and IT infrastructure or operation management.
